Unlimited Monthly Membership price remains the same as long as membership is kept active. Membership can be frozen for up to 3 months with a $5/month freeze fee. Please allow 10 days notice prior to billing date of which freeze is requested. This can be done via email to yogateam@studiolotusyoga.com. Once initial Monthly Membership is inactive (excluding approved freeze period), if the prices have increased, returning member will be subject to new pricing.
Auto-Renewing Unlimited Monthly Memberships can be cancelled via the Studio Lotus Yoga app up to 2 weeks prior to bill date. If you are within this window, please allow 10 days notice prior to billing date of which cancellation is requested. This can be done via email to yogateam@studiolotusyoga.com. Any late cancellation requests will be subject to the next auto-billing date.
Insufficient payment for recurrent memberships will receive an email with a 3 day grace period to update billing information and account to be charged. If still not updated/paid, account will be frozen and 1 more attempt at contact will be made. If account not paid within 1 day of second contact, membership will be terminated and member will have to re-enroll.
Refunds: Refunds for services not yet rendered may be issued upon request. All refunds issued, due to no fault of Studio Lotus Yoga, will withhold card processing fees charged at the time of initial transaction. Current card processing fees are 3.9% (or $3.90 for every $100).
Card Processing fees are charged to Studio Lotus Yoga regardless of the return of funds. As a result, this cost will be passed along to the customer in the event of a refund.
Refunds for product will be made in full with return of the physical product as in original new condition (unused / unworn).
Any returned checks will be charged $20 per financial institution policy.
Class Cancellation
Due to our limited studio capacity and ensuring the commitment to practice of each participant, enrolled classes can be cancelled up to 1 hour in advance with no fee.
Full Classes with a Waitlist: Classes cancelled with less than 0.5 hours notice, participant will be charged $20. No-show participants will be charged $30.
Release of Liability Waiver must be read and signed by each participant prior to first class attendance. (To be completed in-person in studio). Participants must be 18 years or older and able to sign for themselves. If youth event is held, parent will be required to deliver and sign for minor in person prior to participation in event/class.
Conduct
Please uphold respect for all instructors, participants and staff at Studio Lotus Yoga all times. Love and respect is one of Studio Lotus’s core values and will uphold it at all times. Any participants not exhibiting respect may be asked to leave and possible inability to return if unable to conduct themselves in an appropriate manor.